About Mr. Appliance Dubai

About Mr. Appliance Dubai.

We don’t just repair appliances — we restore peace of mind. For more than 10 years we’ve been providing appliance repair in Dubai, and every visit is guided by four values we call R.I.C.H.: Respect, Integrity, Compassion and Hard Work. Our trained technicians treat your home the way they’d want their own treated, because behind every repair is a family counting on us.

2,000+Repairs completed
10+ yrsDubai experience
AED 150Repairs from

Behind Every Repair Is a Family

When a fridge stops cooling or a washing machine won’t drain, it isn’t just a machine that has stopped working. It’s dinner plans, school uniforms and a working week thrown off course. We built Mr. Appliance Dubai around that simple idea.

So we keep things straightforward: experienced technicians, an honest diagnosis, a price agreed with you before any work begins, and a guarantee on every repair. No jargon, no pressure, and no surprises on the invoice.

Our Code of Values: R.I.C.H.

Four values, written down so we can be held to them. They shape how we answer the phone, how we behave in your home, and how we price the work.

Respect

We treat your home like our own, because trust is earned, not given.

  • Active listeningWe hear the whole story before we pick up a tool. How the appliance has been behaving is often the fastest route to the fault.
  • Timely actionCalls are answered and returned promptly, and bookings made before 12:00 noon are attended the same day in most cases.
  • Kindness firstNo sarcasm and no jargon — just a clear explanation of what’s wrong and what it will take to fix.

Integrity

Honesty isn’t a policy. It’s how we work.

  • We deliver what we promiseNo upsells and no surprises. The price is agreed with you before any work begins.
  • We own our mistakesIf we get something wrong, we say so, put it right, and keep you informed while we do.
  • Radical transparencyIf we wouldn’t say it to your face, we won’t say it at all — including telling you when a machine isn’t worth repairing.

Compassion

A broken appliance disrupts a whole household, and we treat it with that urgency.

  • Needs before numbersWe diagnose your problem, not our profit margin.
  • Follow-ups that matterWe check in after the repair to make sure the fix is holding and you’re happy with the work.
  • Details matterShoe covers, tool mats, a tidy kitchen when we leave, and a sincere “how’s your day?”

Hard Work

Doing the job properly, the first time.

  • One-month guaranteeParts and labour are covered for one month. If the same fault returns in that time, so do we — at no charge.
  • Always learningOngoing training keeps our technicians current with the latest appliance technology.
  • Happy teams, happy homesA team that’s looked after does better work in your home. Stress-free service starts with us.

What Our Values Look Like on the Day

Values only count if you can feel them when the technician turns up. Here is what you can hold us to on every appliance repair in Dubai.

Clear opening hours

We work daily from 7 AM to 8 PM and are closed on Fridays. When you call within those hours, you reach someone who can book the visit.

Same-day service

Book before 12:00 noon and, in most cases, a technician will be with you the same day. Later bookings are scheduled at the earliest available slot.

Price agreed first

Inspection and repair work start from AED 150. The final price depends on the parts and work involved, and it is agreed with you before anything begins.

Most repairs within the hour

The majority of jobs are diagnosed and completed on-site in a single visit of under an hour, so your day isn’t lost waiting around.

One-month warranty

Every repair carries one month of cover on both parts and labour. If the same fault comes back within that month, we return and fix it free.

You know who is coming

We send you the technician’s name and mobile number before the visit, and he calls you ahead of arrival. No unannounced knocks at your door.

Let Us Take Care of It

Trained technicians, repairs from AED 150, and a price agreed before any work begins. Call before noon and we will aim to be with you the same day, anywhere in Dubai.